Outer West Sure Start

  Address: Outer West Belfast Sure Start
124 Stewartstown Road
Belfast
BT11 9JQ
Telephone: 028 9030 7640
E-mail: outerwestsurestart@belfasttrust.hscni.net

 

Introduction:

Outerwest Surestart offers services, support and programmes to families who are expecting or have children under the age of 4 years.

 

Wards Covered:

  • Andersonstown
  • Glen Road
  • Glencolin
  • Ladybrook

 

Services on Offer:

  •  Health Visiting
  • Ante natal programmes
  • Speech, language and communication support
  • Programme for Two Year Olds
  • Song and rhymes
  • Baby drop-in
  • Family Support drop-in
  • Multicultural groups
  • Breast pump lending services
  • Co2 testing (smoking cessation support)
  • Stay to play
  • Family Support
  • Home Visiting
  • Parenting programmes
  • Events and family trips
  • Walking groups

Referral Pathways

Families can self-refer or have someone make a referral on their behalf.

Referral Sources

  • Family Health Visitor
  • Midwife
  • GP
  • Community workers
  • Education providers

 

What happens once I register with Sure Start?

Families are sent a letter of acknowledgment and a copy of the quarterly newsletter.  Staff meet weekly to go through the referral register and families are allocated to the staff member most appropriate for the service/s required, so for example if the referral is made on behalf of an ante natal mum, the Surestart Midwife is given this referral and she will make the initial contact with the family to discuss the referral and registration if this is what the family requires.  Registrations are usually done at home visits but we can do this at other venues if this is more suitable for the family.  This is a further opportunity to discuss the family’s needs and gather information so that the most suitable servicers are offered to the family.  A family pathway is initially agreed at this meeting, this will reflect the family’s journey through Surestart.

 

Comments from families on Sure Start:

‘As a mother who uses the Outerwest Surestart facilities on a daily basis  I would like to highly commend the exceptional quality of services all the staff within the venues I attend provide.  I have personally witnessed all staff display sensitive, responsive and supportive behaviour to children and adults’.   Stay and plays

‘This is the second of my children that has been through this Surestart programme.  I have found the services offered invaluable for me as a parent and for the development of my children and have found when my children went on to nursery school there were no issues around settling in and the transition was made easy.  Thank you to all the staff for their help and support over the years’.  Programme for Two Year Olds

‘Once again another amazing event from Surestart. The advice and support from the Health Visitor and Midwife has been invaluable to me during my pregnancy and when my baby was born.  You put my mind at rest and gave me the reassurance that I needed.  It was great that I could come to your drop-ins as and when I needed and no appointment was necessary, thank you this made such a difference to me and my baby’  Welcome New Baby Event/Ante natal drop-in clinic and Baby drop-in’ 

‘My family support worker has been so supportive of me and my family at a time when I most needed this.  I am grateful to Surestart for all their help and wish that all families could access a service such as this.  Thank you so much’.   Family  Support Home Visiting Service

‘Thank you for making this a wonderful experience for myself and the twins’. Baby Massage

‘Great to take the time to actually think about how I interact with my child and how positive language and play benefits him’.  Speech and language information session,  at stay and play